People Management

Start date: TBC

Duration: 3 Days

Location: TBC

Certificate: QQI Level 6 People Management Skills

Cost: TBC

Course code: 6N3945

Programme overview

This QQI Level 6 Effective People Management Course equips you with a comprehensive overview of the skills used by successful managers. This practical, 3-day workshop covers the theory behind strong management skills and the practical aspects of being a motivational leader.

The course is highly interactive and utilises real life insights and practical everyday business examples.

Course topics include-the dynamics of teams, factors involved in building a strong team, managing different personality styles within a team, communicating effectively, and how to support individual team members.

Learning outcomes

By the end of the course each learner will be able to:

  • Use effective skills for leading, managing and motivating a team
  • Use their improved communication and influencing techniques
  • Manage different personalities and encourage mutual respect and cooperation
  • Manage effective team meetings and carry out delegation duties assertively
  • Resolve conflict and deal with difficult people and situations confidently and positively
  • Understand how self-management can enhance their credibility
  • Have a personal action plan to apply learning back on the job

Who is the course for

This three-day QQI Certified Level 6 Effective People Management course (6N3945) is aimed at learners who are managing people in a team or individual context. The course has been designed to examine the key aspects of people management and provide practical guidance on how to take a holistic approach to improving team performance.


  • Effective team management & leadership
  • Introduction to the cycle of people management
  • Effective communication & feedback
  • Managing under performers & challenging behaviour
  • Managing conflict

Trainer Profile

Founded in Dublin, DCM Learning is fast becoming recognised as a leading training organisation. They work closely with industry to define the skills and qualifications required to thrive. At their core, we believe people learn best by doing. They design fun, powerful experiences that have a profound and lasting impact on people and their careers, inspiring new ways of thinking and building critical capabilities.

Start Date TBC

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