This workshop is aimed at anyone who needs to increase their skill level in presentation.
The material is not “sector specific” and the participants are encouraged to bring along materials with which they are familiar to work on as part of the training day.
The material is flexible and can be adapted for use with participants from any level in an organisation.
This one-day interactive workshop looks at presentation as primarily a performance activity.
The workshop is very practical and provides participants with a toolkit of skills and practices to enhance the effectiveness of any presentation.
The workshop draws on the knowledge and experiences of performers, actors, writers and successful presenters in a bid to show that anyone can be a compelling presenter with the right preparation and attitude.
At the end of this workshop participants will:
Be able to stand and deliver a short presentation.
Have a good grasp of the importance and effectiveness of story-telling in a presentation.
Have the tools to improve their vocal and non-verbal (body language) presence.
Understand the basics of presentation structure.
• Using Your Voice
• The Power of Pause
• Importance of Effective Body Language
• Making a Connection with Listeners
• Dealing with Nerves
• Tools for Preparation
• Presentation Structure
• Practicing Your Presentation
• Presenting Your Presentation
• Visual Aids
• Handling Q & A
• Giving Feedback
• Presentation Delivery. (5 min practical exercise)
Course Materials Provided:
The workshop is accompanied by a handout outlining the major areas covered during the day.
€ 150 Chamber Members
€175 Non-Chamber Members
Maximum number of Participants:
IITD Certificate of Professional Practice in Training and Development
Gary’s professional background is in television as a producer, director and scriptwriter. He has worked with most of the best known TV presenters in Ireland including Marty Whelan, Gay Byrne, Joe Duffy, Mary Kennedy, Ray D’Arcy and Kathryn Thomas.
In a former life he was an actor. All of this experience is brought to bear on his communications training interventions.
Learners will have an understanding of the psychology of complaint handling and the practice of complaint handling.
Who is the course for
Management and staff dealing with complaints or conflict situations.
- Psychology of complaint handling
- Practice of complaint handling